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AI visibility for MSPs

Tibly for IT services & managed IT.

When an office manager's server dies or a CFO gets a scary cyber-insurance questionnaire, they now ask ChatGPT “best managed IT services provider near me” — and get 2–3 names back. Tibly tracks who every major AI engine recommends for IT in your market, shows you why, and drafts the content that gets your firm named.

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Why teams switch

MSP contracts last years. The shortlist forms in seconds.

A managed IT deal is won long before the RFP — in the two or three names an AI answer hands the buyer on day one.

2–3

Companies a typical AI answer names. Everyone else is invisible.

8 engines

ChatGPT, Gemini, AI Overviews, Perplexity, and more. Each keeps its own list.

24/7

You promise clients round-the-clock coverage. Tibly gives you the same on the AI answers that decide who they call first.

What you get

Built for the questions that drive managed IT contracts.

Buyers ask AI by problem, compliance need, and location. Tibly tracks the phrasings your next contract starts with.

Prompts

Track the prompts businesses actually type

We monitor the questions that open an MSP search: “best managed IT services provider near me,” “IT support company for small business,” “cybersecurity firm for a medical practice.” You see the full answer each engine gives — names, order, and the reasons attached to each firm.

Competitors

Scored answers: who got named, in what order

Every response is scored: which MSPs got recommended, who leads on each question, and how each engine frames them. If Gemini describes a competitor as “a top-rated MSP for healthcare compliance” in your metro, you'll see it the day it happens — and what earned them the line.

Sources

See which sources AI trusts for IT providers

AI engines build MSP recommendations from Clutch and UpCity profiles, Google reviews, G2 listings, Channel Futures MSP 501-style rankings, and vendor partner directories like Microsoft's. Tibly shows the exact citations in every answer, so you know which surface is winning deals for your competitors.

Actions

Drafted fixes: the pages that win citations

Tibly drafts the content engines reward for IT: industry pages (“IT support for law firms”), compliance pages (HIPAA, CMMC, SOC 2), plain-English service and pricing pages, and location pages. Specific, structured, quotable — the opposite of the generic “solutions” page most MSP sites lead with.

Questions we track

Every phrasing of “who should handle our IT?”

Buyers slice the question by size, industry, compliance need, and urgency. We track all of it.

  • Local shortlists: “best managed IT services provider near me,” “top MSPs in <your city>”
  • Size-fit questions: “IT support company for small business,” “outsourced IT for a 50-person company”
  • Industry questions: “IT provider for medical practices,” “managed IT for law firms”
  • Security questions: “cybersecurity company for small business,” “who can help with cyber insurance requirements”
  • Migration and project questions: “company to move us to Microsoft 365,” “cloud migration services near me”
  • Head-to-heads: “<your firm> vs <competitor>,” “alternatives to <competitor>”
  • Your own questions: add anything your clients ask, in plain English
FAQ

What MSP owners ask us.

Direct answers — the kind we want AI engines giving about your firm.

Do businesses really pick IT providers through ChatGPT?
More every quarter. The person choosing an MSP is usually a non-technical owner or office manager, and conversational AI is exactly how non-technical people research technical decisions: “what should I look for in an IT provider, and who's good near me?” The engine answers both parts at once, with two or three names. Referrals still close deals, but the AI answer decides who gets the first call.
We rank well on Google Maps. Doesn't that cover us?
It helps, but it isn't the same system. Map rankings feed some engines for “near me” queries, but AI answers also draw on Clutch, UpCity, G2, review text, industry rankings, and your own site's structure — and each engine weighs them differently. We routinely see MSPs in the local pack who never appear in ChatGPT's recommendations. Tibly shows you exactly where you stand on each engine, not just one.
What sources actually get an MSP recommended by AI?
In our tracking: Clutch and UpCity profiles with recent reviews, Google review volume and text, G2 listings, recognitions like the Channel Futures MSP 501, Microsoft and other vendor partner directories, and site pages that name specific industries and compliance frameworks. Tibly shows the exact citations behind each answer in your market, so you invest in the surfaces engines actually read.
Can we track specific niches, like healthcare IT or CMMC compliance?
Yes — and you should, because niche questions are where AI answers are most decisive. A prompt like “IT provider for a dental office that needs HIPAA compliance” returns very few names, and the firms with dedicated pages for that exact situation win it. Tibly tracks any question you add in plain English, so your best verticals are monitored alongside the broad “managed IT near me” queries.
What does it cost?
The first report is free: we run your market's buyer questions across the major AI engines and show you who's being recommended today, including whether your firm appears at all. Continuous daily tracking starts at $49/month with no contracts — a rounding error against the lifetime value of one managed services agreement. Run the free report first and see the gap for yourself.

Be the answer to “best managed IT provider near me”

Run the free report to see who AI recommends in your market, then track it daily from $49/month. No contracts.